ACCESS STATEMENT FOR INGLEWOOD MANOR HOTEL

Unfortunately, owing to the nature and style of the premises and the restrictions on altering the building (inside and out) it is not possible for complete access to be given to everybody. How accessible the Manor is, will to a degree, be dependent upon the nature and extent of each individual’s disability. If, for example, an individual is completely wheelchair bound, then regrettably that person will not be able to access certain parts of the building.

Car Parking and Approach

Disabled car parking spaces are available and clearly marked in the main car park and close to the rear entrance.

All parking is free of charge.
We do not offer valet parking at the hotel.

The main entrance to the hotel has a series of 4 steps (av. height 14cm) leading up to the front door but we can provide a ramp for anyone who needs it. To guarantee that the ramp is there ready for your arrival please call the hotel reception team on 0151 3395105.

If stairs are not an option, guests can gain level access the hotel from the car parks via the entrance to our Burton Suite at the side of the building.

Reception

Reception desks have chairs for guests and low access points.
There is a seating area in the main reception.
The entrance and all main corridors are anti-slip.
Fridges available for medicine on request.

Our reception and all our bars/till points have induction loops and we also offer table service in any of our bar/restaurant/lounge areas.

If you would like to visit us and you are unsure as to whether the Manor can cater for your needs, why not give us a call and we will be only too happy to discuss your requirements or better still, pay us a visit and we can show you our facilities. We continue to work with the local authority

Bedrooms

Our team are trained to deal with difficult circumstances and to assist wherever possible in order that the Manor can be enjoyed by most people.

For example, luggage assistance is always offered. If you have difficulty with steps one of our team would be delighted to help you.

We have 29 guest bedrooms, 19 on the first floor and the remaining 10 rooms on the second floor. Owing to our Grade 2 listed status we are unable to install a lift and so there is no lift access to any of the bedrooms.

Emergency Evacuation Procedures

All accessible bedrooms on the first and second floor are located close to escape stairs, each with a refuge point.

Public areas

We have 1 accessible disabled toilet within the public areas of the building.
All signage meets the appropriate requirements with regard to visibility and legibility.

Restaurant, Bar and Lounge

Bar, restaurant, lounge & library are located on the ground floor.
Our chefs are able to meet any dietary requirements.
We have a choice of seating areas away from noise or congestion.
We offer a limited 24-hour room service menu.

Other

Assistance dogs are very welcome.
Our website is available to view on both tablet and mobile devices.
All our staff have attended the company induction and have a good understanding of the Disability Discrimination Act and the National Accessible Scheme.

Should you wish, a copy can be forwarded by post, fax, electronically or alternatively we can talk you through it. It is also available in large print format (16pt).

Every effort has been made to provide a detailed and accurate statement.